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On behalf of our estimated Client, an important international company in manufactoring sector, we are currently looking for a
Spare parts assistant
The role :
- Participation to the regional spare parts operations, providing the right
- parts, at the right time, at the right place and at the right price to all
- Customers Ownership of a geographical area / zone;
- Dedicated contact for a list of customers and/or subsidiaries;
- Accountable for customers' satisfaction/ customer's payments.
- Manage customers quotation requests and orders up to the delivery according to the customers' requests
- Co-ordination with the technical, engineering, procurement, logistic services for a successful spare parts customer service
- Co-ordination with the Customer Services Manager for a global service customer satisfaction
- Make sure to get a firm order from customers
- Apply the appropriate terms of payments according to the amount of the order and the customers financial situation (with the support of the Administration Dept)
- Quotations follow-up directly with the customer or in collaboration with the Spare Parts Manager
- Co-ordination, support to the sales team and the sales organisation for the growth of the business
- Technical validation of the request (codification, equipment...) with the assistance of the technical Dept
- Control and apply the pricing conditions (pricing zone, discount...)
- Control and apply the terms of payment
- Control and apply the terms of transportation
- Control and apply the specific conditions linked to the customer and/or the country (documentation, official control before shipment...)
- Honour as much as possible customers delivery time requests (according to the possibility within the supply chain organization)
- Manage the discrepancies: wrong shipment, missing documentation, wrong pricing...
- Record or transmit customer's data (contact details, machines moving, terms of payment, terms of transportation...)
We offer full-time temporary contract (6 months + possibility of extensions) inside a very dynamic and stimulating work environment.
If in line with the requisites and interested to delve into this opportunity, we will be glad to receive your application with your up-to-date and detailed CV.