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CLIENT ADVISOR / NEW OPENING BOUTIQUE / LUXURY BRAND / MONTECARLO  

Siège France, Provence-Alpes-Côte d'Azur, Montecarlo

Date: 01/07/2020

Secteur: Industrie du textile

Poste: Commercial/Vente

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Description de l'emploi

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On behalf of our esteemed Customer, a multinational Company leader in the Top Luxury field, we are recruiting the following profile:

CLIENT ADVISOR / NEW OPENING BOUTIQUE / LUXURY BRAND / MONTECARLO

 Duties and responsibilities:

  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with the Company standards and policies

 

The ideal candidate will have the following skills, knowledges and experience:

  • Qualified degree
  • 5 years of experience in LUXURY Brands
  • Fluent in English and Italian
  • Any other language will be considered a plus
  • Analitical skills: with experience in KPI, capable to provide sales analyses and reports
  • Good IT knowledge of MS Office (Excel)
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge

Plus de détails

Postes à pourvoir: 1

Taux d'occupation: 100%

Type d'emploi: Travail permanent

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